Thamiris Poveda

Thamiris Poveda is an experienced professional in customer success and sales, currently serving as CSM Pleno at TotalPass Brasil since November 2024. Prior to this role, Thamiris worked at Fretebras from April 2021 to July 2024, managing strategic accounts and ensuring customer satisfaction while focusing on relationship building and identifying solutions to enhance operational efficiency. Thamiris has held positions as a Senior Customer Success Analyst in various capacities, including onboarding trial clients and driving renewals through engagement and upselling initiatives. Previous experience includes roles in internal sales and commercial analysis at companies like UNICOBA Energia, Kalium Chemical, and Suzano, along with foundational administrative and sales positions earlier in the career. Thamiris holds a degree from Universidade Metodista de São Paulo.