Le plus proche des magasins de proximité

Grocery

TOTEM

🏪 Rafaël de Lavergne

Sylvia Joachim

Tim Dupont

The Sales and Business Development team at TOTEM focuses on building and maintaining strong relationships with key clients and partners in the proximity retail sector. They identify new business opportunities, drive sales growth, and develop strategic initiatives to enhance market presence, ensuring that TOTEM remains the go-to solution for local stores.

Sales and Business Development

The Customer Experience Team at TOTEM focuses on enhancing the overall customer journey by closely collaborating with sales, service, and customer success functions. They analyze customer feedback to identify pain points, implement strategies for improvement, and ensure seamless interactions across all touchpoints, ultimately driving customer satisfaction and loyalty in the convenience retail sector.

Customer Experience Team

The Design and Data Analysis team at TOTEM combines creative and analytical expertise to enhance customer experiences in proximity retail. The Graphic Designer crafts visually appealing marketing materials, while the Data Scientist analyzes consumer behavior and sales data to inform design choices. Together, under the guidance of the Project Manager, they ensure that design strategies are data-driven and aligned with company goals.

Design and Data Analysis

This department manages sales strategies and procurement activities to optimize product categories.

Commercial Operations

This department focuses on developing and implementing innovative solutions to enhance the workplace environment.

TOTEM

Org chart

Teams

Sales and Business Development

Customer Experience Team

Design and Data Analysis

Commercial Operations

Workplace Innovation

Offices

TOTEM

Org chart

Teams

Sales and Business Development

Customer Experience Team

Design and Data Analysis

Commercial Operations

Workplace Innovation

Offices

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