Delean Mafra is an experienced professional with over ten years in specialized technical support, customer service, training, and software implementation. Currently serving as a Customer Owner of Technical Support at TOTVS, Delean analyzes and resolves complex incidents while enhancing the technical knowledge of the team. Previously, Delean held roles at Procel Software and TIVIT, where they managed customer relationships and provided high-level technical support. Delean holds a degree from Descomplica Faculdade Digital and possesses strong skills in data analytics, SQL, and agile methodologies.
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