Jonnathan Santos

Jonnathan Santos is an experienced cloud services leader with a robust background in technical support and infrastructure management. Currently serving as Lider Cloud at TOTVS since March 2016, Jonnathan specializes in N3 technical support, infrastructure maintenance for Protheus systems on the TOTVS Cloud, and the continuous update of FAQs and knowledge bases. Prior to this role, Jonnathan worked at Reserva Facil Tecnologia as an Analista de suporte técnico, where responsibilities included Gmail administration, hardware and software maintenance, installation and recovery of operating systems, and configuration of email systems. Jonnathan holds a specialization in Redes de Computadores e Telecomunicações from Universidade Anhembi Morumbi and a degree in Análise e Desenvolvimento de Sistemas from Estácio.