Leandro Lanes

Leandro Lanes has extensive experience in customer success management, with roles at notable companies such as ZENVIA, Omnichat, and Peoplefy, where responsibilities included driving product adoption, managing client portfolios, and enhancing operational efficiency. Prior experience as a Sócio proprietário at Diggi Marketing involved client acquisition and website development, while earlier positions included various roles at TOTVS and Ramper focusing on customer journey optimization and strategic process structuring. Leandro holds a degree in Marketing from Universidade Estácio de Sá and a postgraduate degree in Data Analysis from Descomplica, further enhancing expertise in his field.