Raquel Gomide

Raquel Gomide is an experienced professional with a background in customer relationship management and operations. Currently serving as an Analista de gestão de relacionamento com o cliente at Conta Simples since May 2020, responsibilities include managing the company's presence on Reclame Aqui, creating reports and metrics using Excel, and providing personalized customer service. Previous experience encompasses roles such as Customer Success Intern and Product Operations Intern at Ubisoft, as well as a research internship in health at the Prefeitura de São Paulo. Raquel has also conducted research on infectious and parasitic diseases in underserved areas and worked as an educator in geosciences. Educational credentials include degrees in Business Administration, Public Health, Geology, and Philosophy from notable institutions including the University of São Paulo and Universidade Federal de São Paulo.