Veronica Andre is an experienced professional in the field of customer success and project implementation. Currently serving as an Analista Pleno Customer Success at TOTVS since August 2022, Veronica specializes in engaging internal areas utilizing customer success tools and aiding in process structuring. Previous roles include Analista de Implantação at Omie, where responsibilities focused on client adoption and training, and Analista de Implantação Pleno at Stone, which involved system configuration and training for the retail sector. Earlier experience also includes customer service roles and technical support, including significant tenure at ACESSO / Acesso Digital as a Senior Account Executive. Veronica holds a degree in Tecnologia em Redes de Computadores from Uninove - Universidade Nove de Julho.
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