Washington Raimundo

Washington Raimundo has extensive experience in support and operations management across various companies in the technology and retail sectors. Starting as a Support Analyst at RMS Software S/A and progressing to roles such as Support Coordinator at Unisys and Operations Manager at lulutech, Washington has honed skills in user support, system analysis, and team leadership. Currently, as the Coordinator of Cloud Varejo at TOTVS, Washington is focused on enhancing support quality, managing operational costs, and improving customer relationships. Previous roles included supporting SAP users at Accenture Brasil and coordinating support teams at Bematech S/A and TOTVS, demonstrating a strong commitment to delivering high-quality service and process improvement.