Welcome to touch official Twitter channel. We are here to help you and answer all your questions. Don’t hesitate to tweet us.

Telecommunications

touch

Salem Y. Itani

Rula Abu Daher

Alexandra Wehbe

Hassan D.

Rami Bteddini

Jawad Nakad

Ali Yassin

Hassan Dhaini

This department focuses on assisting customers with inquiries, concerns, and support to enhance their experience.

Customer Support

This department manages and optimizes the performance and reliability of network systems and infrastructure.

Network Operations

This department focuses on the design, implementation, and maintenance of wireless and data core network systems.

Network Engineering

This department oversees the administration and operation of various site functionalities and enterprise applications.

Site Management

This department manages customer interactions and support through various communication channels.

Call Center Operations

The Customer Relations Team at touch is dedicated to providing exceptional support and resolving inquiries via the company's official Twitter channel. Comprising of the Revenue Assurance and Fraud Management Team Leader, the Contact Center Team Leader, and the Customer Relations Senior Team Leader, the team ensures customer satisfaction by addressing questions, managing concerns, and fostering positive customer interactions.

touch

Org chart

Teams

Customer Support

Network Operations

Network Engineering

Site Management

Call Center Operations

Customer Relations Team

Offices

touch

Org chart

Teams

Customer Support

Network Operations

Network Engineering

Site Management

Call Center Operations

Customer Relations Team

Offices

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