Brian C. is an experienced technology professional with a strong background in observability platform development and technical support, currently serving as an Observability Platform Developer and previously as an Application Support Developer and Analyst at TouchBistro. With analytical skills honed through managing technical issues and achieving a CSAT score of 92%, Brian effectively collaborates with development and product teams to enhance customer experience. Prior experience includes roles as a Tier 2 Technical Support Specialist, Certified Personal Trainer at GoodLife Fitness, and Sales Consultant at Virgin Mobile Canada, showcasing expertise in customer service, technical skills, and communication. Brian holds a Bachelor of Commerce in Business Technology Management from Ryerson University and has completed various technical training programs, including a Web Development Bootcamp at Juno College of Technology.
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