Thomas Wood

Thomas Wood has a comprehensive work history in the customer support and technical support field. Thomas worked as a Help Desk Technician at Subtotal POS Ltd from September 2007 to February 2010, where they provided solutions to inbound calls, managed priorities, and ensured a high level of customer service. From February 2010 to October 2012, they worked as an Installer/Technician at Eastcoast POS. Thomas then joined HBM Integrated Technology as a Customer Support Manager/Support Technician from October 2012 to September 2015. From September 2015 to January 2016, they worked as an Application Support Analyst at Envirosystems Inc. Thomas then joined Vivonet in February 2017 as a Technical Support Analyst and was later promoted to Technical Support Team Lead from November 2017 to August 2018. Thomas currently works as a Customer Success Manager at Touchpoint Restaurant Innovations since August 2018.

Thomas Wood attended Central Kings Rural High School from 1999 to 2002. Thomas earned a diploma with a focus on general knowledge during this time. Later, from 2005 to 2006, Thomas studied at NBCC St Andrews Campus, where they pursued a degree in Information Technology. Their studies focused on PC Repair, Cisco Networking, and Programming VB.