Nat Balanza has extensive experience in customer service and technical support across multiple industries. Currently serving as an Application Support Specialist at Tower Insurance since September 2018, Nat has previously held positions as a Service Desk Analyst and Customer Care Specialist, providing comprehensive support for Car, House, and Contents insurance. Prior roles include Customer Service Specialist at 2degrees NZ Ltd, Technology Consultant at HP, Resolution Specialist at Dell International Services, and Team Leader at NCO Customer Management Services, where leadership was demonstrated for the Amazon U.K. account. Nat holds a B.S. in Geodetic Engineering from the University of the Philippines, completed in 2005.
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