Glenn Lim

Glenn Lim is a seasoned communications professional with extensive experience in strategic communications and customer experience management. Currently serving as the Director of Communications & Customer Experience at Tower Transit Group since March 2016, Glenn provides counsel across operations and business development, with a focus on media relations, customer experience, staff engagement, and stakeholder management in both London and Singapore. Previously, Glenn led the boutique PR agency 20twenty Pte Ltd, securing prominent clients and outperforming larger agencies in competitive pitches. With a strong foundation as a Senior Consultant at Communications DNA and experience in other roles at Bang PR, Glenn's educational background includes a Bachelor of Arts in Mass Communication from Murdoch University.