Liam Casey

Liam Casey is an experienced IT professional currently serving as the Digital Workplace Product and Delivery Manager at TP ICAP since October 2018, where responsibilities include managing the EMEA and North America Service Desk and overseeing Service Desk Analysts' performance in alignment with departmental SLAs and OLAs. Prior to this role, Liam held managerial and senior positions at Citi, including IT Infrastructure Manager, where oversight of the Global Premium Onboarding Desk and process improvement initiatives were key duties. Early career experience includes roles as an Infrastructure Tech Analyst at Citi and a Computer Support Technician at Regus. Liam holds a Bachelor of Science in Computer Science from the University of Ulster.