Robert Jonker is a senior manager with over 15 years of experience in Customer Satisfaction and Customer Experience in international environments, having worked with award-winning companies across multiple locations in the EU. Currently serving as the Lead Digital Customer Experience & Support Content Overseas at TP Vision, Robert focuses on enhancing digital customer interactions for various brands. Previously, Robert held significant roles at organizations like iBOOD.com and L'Oreal, where they led customer service teams and optimized processes to improve customer satisfaction and operational efficiency. Robert also took a sabbatical in 2020 to work on personal projects. They hold a bachelor's degree in Business Management from Hanzehogeschool Groningen.
Location
Amsterdam, Netherlands
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