Robin Loomis is a ServiceNow Architect at TPx since May 2021, with prior experience as a ServiceNow Engineer at The Mosaic Company, where implementation of ITSM was achieved through analyzing third-party-managed functionality. Robin served as a ServiceNow Administrator at Ellucian, overseeing a significant ITSM instance catering to approximately 3,000 client companies and 6 million user records. Additionally, Robin has experience as an IT Trainer, designing diverse training sessions, and previously worked as a Helpdesk Technician, providing customer support and ticket management. Early career roles included customer service positions at Tim Hortons and Friendly's Restaurant. Robin holds an education from Monroe Community College, completed between 2008 and 2012.
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