Rafael Bezerra is a Charging and Billing Systems Manager with over 15 years of experience in Information Technology. They have led teams for more than five years, emphasizing humanized methodologies and effective strategies to achieve business goals. Previously, Rafael managed IT operations at TQI, overseeing support for TIM's services in Brazil and ensuring system availability above 99.9%. They have extensive technical expertise in SQL, Python, Unix, and Shell Scripts, contributing to projects with global partners like Huawei and maintaining a diverse knowledge base from experiences in major firms such as BMW and Mitsubishi. Rafael holds a degree in Information Technology from IESA Santo André.
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