Charlotte Saunders is a Qualitative Lead at TRA, specializing as a Qualitative Researcher and Insights Specialist with experience in the Education, IT, Publishing, and Market Research sectors. Previously, Saunders was an Academic Program Manager at Top Education Institute, overseeing staff and program management, and worked at Thomson Reuters as a Publishing Coordinator and UX Researcher, leading projects across Australia and New Zealand. Saunders holds an Honours First Class degree in English Language and Literature from the University of Sydney and a Graduate Certificate in Editing and Publishing from the University of Technology Sydney. They are also engaged in ongoing Mandarin tutoring.
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