Amber Suarez

Service Delivery Manager

Amber Suarez is an experienced Service Delivery Manager at Trace3, leading a team of 15 IT operations professionals to ensure the seamless delivery of managed services and strong client relationships. Previously, Amber served as a Client Services Manager at BNC - Business Network Consulting, managing a team of 30 engineers and optimizing client issue resolution and productivity. Amber's experience at RE/MAX includes roles as Supervisor of Technical Support and Customer Relations, overseeing a team dedicated to assisting agents, and as a Technology Support Specialist II, providing comprehensive tech support. Amber's career began at OppenheimerFunds, where responsibilities included leading a Quality Team and delivering exceptional customer service as a Customer Service Specialist. Amber holds a degree in Organizational Leadership from CSU Global Campus, attained in 2022.

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