Tim Lutz is a seasoned professional with extensive experience in contract management and customer support, currently serving as Support Renewals Specialist at Trace3 since January 2012. Lutz specializes in Cisco SMARTnet contracts management, focusing on maintenance renewals across various account types. Previous roles include Life Cycle Services Specialist at Zivaro, Cisco SMARTnet Renewals Specialist at Third Way Center, and Mental Health Counselor at Family Service of Rhode Island. Educational qualifications include a B.A. in Sociology from Keene State College, along with studies in Sociology at both York St. John University and The University of Waikato.
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