The world’s largest track and trace network for connecting the Life Sciences supply chain and eliminating counterfeit drugs from the global marketplace.

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TraceLink

TraceLink's headquarters in Wilmington, MA, United States

The Technical Support team at TraceLink is dedicated to providing expert assistance and guidance to clients using the track and trace network. Comprising roles such as Technical Account Managers and Technical Support Engineers, the team ensures seamless integration, resolves technical issues, and enhances user experience, ultimately supporting the mission to eliminate counterfeit drugs in the global marketplace.

Technical Support

The Software Development team at TraceLink is responsible for designing, developing, and implementing software solutions that enhance the company’s track and trace network. They collaborate closely with cross-functional teams to ensure the seamless integration of technologies aimed at preventing counterfeit drugs in the global supply chain. This team also focuses on continuous testing and quality assurance to deliver reliable and innovative software applications.

Software Development

The Leadership Team at TraceLink is responsible for setting strategic direction and guiding the company's mission to enhance the Life Sciences supply chain by leveraging innovative technology. This team comprises senior executives focused on areas such as customer success, technology development, regulatory compliance, and global sales, ensuring the organization effectively connects stakeholders and combats counterfeit drugs in the marketplace. Through collaboration and expertise, they drive operational excellence and foster a culture of continuous improvement across all functions.

Leadership Team

The Cloud Operations team at TraceLink is responsible for designing, managing, and optimizing the cloud infrastructure that supports the company's track and trace network. They ensure the reliability, security, and performance of cloud services, facilitating seamless data integration across the Life Sciences supply chain. The team focuses on implementing best practices in cloud engineering and operations, while actively enhancing system resilience against potential threats, including counterfeit drug activities.

Cloud Operations

The Finance & Accounting team at TraceLink is responsible for managing all financial operations, including budgeting, accounting, and financial reporting, to support the company's mission of securing the life sciences supply chain. This team ensures compliance with regulatory standards, oversees accounts payable and receivable, and provides financial analysis to facilitate strategic decision-making. Through effective financial management, they contribute to minimizing counterfeit drugs and enhancing transparency within the supply chain.

Finance & Accounting

The Product Management team at TraceLink is responsible for defining, developing, and delivering innovative track and trace solutions that enhance the integrity of the Life Sciences supply chain. They collaborate cross-functionally to integrate customer feedback, prioritize product features, and ensure compliance with regulatory standards, all while driving the development of new capabilities that combat counterfeit drugs and improve overall supply chain transparency. The team also focuses on strategic planning and market research to align product offerings with industry needs and trends.

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Software Development

Leadership Team

Cloud Operations