TrachMar is focused on service and quality. 

We offer our clients a fully integrated suite of services designed for efficiency, quality, and value.  Each of our services can be used independently or combined to provide a comprehensive and strategic solution for your business needs.

TrachMar can be your one-stop business solution for all your customer services, marketing campaigns, help desk and customer support, outbound/inbound calls, print, mail, distribution and more.

TrachMar offers every type of communication channel commonly used in the modern contact center: live voice, interactive voice response, chat, email, strategic outsourcing, customer care, custom, telephony, customer relationship management (CRM), process mapping, agent training, leadership training, quality assurance, sales, and market research across a broad array of verticals, including healthcare, state and local government.

We have developed long-term relationships with clients in the following markets:  State & Local Government, Health Care, Transportation, Technology, and Financial Services

Headquartered in Austin Texas with a satellite office in Pittsburgh Pennsylvania.  TrachMar is a minority, women and disabled veteran owned business, nationally certified through WBENC and NMSDC. 

TrachMar has also meet the requirements for State specific certifications:
•  Historically Underutilized Business (HUB) certified through the State of Texas
•  Minority-Owned, Women-Owned, and Disadvantaged-Owned Business Enterprise (MBE|WBE|DBE)   
    certified through the City of Austin 
•  DBE certified through State of Pennsylvania Department of Transportation
•  WMBE certified through the Business Enterprise Program (BEP) with State of Illinois
•  WBE certified through The Governor's Office of Diversity Business Enterprise for the State of Tennessee
•  DBE certified through the State of Virginia Department of Small Business and Supplier

TrachMar, LLC

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