Casey Evans is a seasoned professional with extensive experience in product documentation and technical support, currently serving as a Product Documentation Specialist at Trackforce Valiant since March 2013. Responsibilities include creating and updating troubleshooting articles and instructional videos, as well as training new hires on industry practices and software usage. Previously, Casey has held various positions at Trackforce Valiant, including Instructor and Technical Support Specialist, where expertise in customer success and technical troubleshooting was developed. Additionally, Casey has experience as a Resource Specialist with in-depth knowledge of Silvertrac and its operational procedures, and as a Customer Service Support Manager, focusing on client training and churn prevention. Prior experience includes serving as an Account Executive at Vernon Security, specializing in the sale of private security services.
This person is not in any teams
This person is not in any offices