Jinal Patel is a seasoned professional with extensive experience in technical support and customer service. Currently serving as a Senior Technical Support Specialist at Trackunit since July 2022, Jinal provides technical assistance, manages ticketing systems, and ensures high customer satisfaction. Previously, Jinal held the position of Customer Service Specialist at Sutherland from October 2020 to July 2022, where responsibilities included maintaining product knowledge and addressing customer inquiries across various channels. Earlier experience includes a role as Site Supervisor at DLP Construction Company Ltd., overseeing construction projects from planning to completion. Jinal holds a Bachelor's degree in Civil Engineering from Gujarat Technological University and two post-graduate certificates in Project Management and Construction Project Management from Fanshawe College.
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