Lionel Longuet is a Senior Technical Support Specialist at Trackunit since December 2017, providing Level 2 technical support for the EMEA region and advising technical support team members. Key responsibilities include proactively identifying technical and quality incidents, assisting with diagnostics for the engineering team, creating internal training materials, and acting as the lead contact for customer API capability deployment. Prior experience includes roles as a Technical Support Specialist at Trackunit, Environment Technician at Odotech, Project Manager focusing on air quality at MAPE, and Air Quality Technician at Socor. Lionel Longuet holds a Vocational Degree in Control, Metrology, and Quality, as well as a Technology Degree in Physics Measures with a specialty in control engineering, both obtained from IUT1 Grenoble.
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