Trackunit
Marc-Jan Backer serves as a Senior Customer Success Manager at Trackunit since February 2021, focusing on eliminating downtime in the construction industry through effective customer success management. Responsibilities include collaborating with enterprise clients to align with their business goals, providing strategic consulting to stakeholders, and guiding customers through the entire lifecycle of Trackunit's products and services. Prior to this role, Marc-Jan held positions at Bilfinger, including Senior Business Developer and Business Development Manager for Food & Pharma, where responsibilities involved supporting digitalization efforts and managing client engagements. Marc-Jan’s earlier experience includes roles as a Sales Consultant Engineer at AZO Benelux and a Sales Engineer at Geveke, focusing on business consulting and high-end pump systems. Academic qualifications include degrees in Analytical Chemistry from Fontys University of Applied Sciences and ROC Midden Nederland, along with certification as a Customer Success Management Professional, Level 4.
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Trackunit
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Trackunit is a technology company that orchestrates the data and infrastructure that connects construction. The construction industry uses Trackunit’s software and hardware to connect to the ecosystem of construction from one platform connecting people, assets, and processes. Trackunit collects and analyzes machine data in real-time to deliver actionable, proactive, and predictive information, empowering customers with data-driven foresight. Trackunit delivers an integrated operating platform with applications and services enabling construction professionals to increase business efficiency by optimizing machine utilization, operator safety, digitizing workflows, and ultimately eliminating downtime. Trackunit promises to lead the technology engagement to help eliminate downtime. The mission is not only to recover from budget and schedule overruns but also to re-establish the reputation of the industry for innovation and leadership. Trackunit services its customers worldwide from its offices in Denmark, Canada, United States, Singapore, Sweden, Norway, France, the Netherlands, Germany, UK, Australia, and Japan. Visit Trackunit.com to learn more.