Marc-Jan Backer

Marc-Jan Backer serves as a Senior Customer Success Manager at Trackunit since February 2021, focusing on eliminating downtime in the construction industry through effective customer success management. Responsibilities include collaborating with enterprise clients to align with their business goals, providing strategic consulting to stakeholders, and guiding customers through the entire lifecycle of Trackunit's products and services. Prior to this role, Marc-Jan held positions at Bilfinger, including Senior Business Developer and Business Development Manager for Food & Pharma, where responsibilities involved supporting digitalization efforts and managing client engagements. Marc-Jan’s earlier experience includes roles as a Sales Consultant Engineer at AZO Benelux and a Sales Engineer at Geveke, focusing on business consulting and high-end pump systems. Academic qualifications include degrees in Analytical Chemistry from Fontys University of Applied Sciences and ROC Midden Nederland, along with certification as a Customer Success Management Professional, Level 4.