Michelle Mong-Raes is an experienced customer engagement and strategic account management professional with a strong background in the Industrial IoT and construction industries. Currently serving as a Customer Engagement Manager at Trackunit since January 2022, Michelle focuses on driving customer success and optimizing IoT investments through data-driven strategies. Previously, as a Strategic Customer Success Manager at ZTR Control Systems, Michelle developed business programs and managed strategic accounts. Earlier roles include account management positions at Riwal and Eazi Access Rental, where skills in project management and international rental operations were honed. Michelle holds a Bachelor of Laws (LLB) degree from the University of South Africa, complementing a varied career that encompasses sales, recruitment, and site management.
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