Roxanne Rowe

Roxanne Rowe currently serves as the Associate Vice President of Customer Success for North America at Trackunit, having previously held the position of Global Director of Customer Success at inriver. With extensive experience in customer success roles across various organizations, Roxanne has a proven track record of developing operational strategies, fostering client relationships, and driving team growth, with a notable achievement of expanding a team from 3 to 17 in under two years at inriver while maintaining a 97% retention rate. Prior to that, Roxanne held senior customer success roles at Qlik, Allscripts, Premier Healthcare Alliance, and Misys Healthcare Systems, demonstrating expertise in client advocacy, risk management, and service delivery in high-pressure environments. Roxanne's educational background includes studies at Seminole State University in Orlando, Florida.