James Saunders is a Senior Service Delivery Manager at Tradebyte, where James implements the ITIL framework to ensure operational excellence. James has extensive experience in IT service delivery and relationship management from their previous roles at various companies, including Herefordshire and Worcestershire Health and Care NHS Trust, Jacobs, and CH2M. James is dedicated to providing effective support to customers and has received awards for their exemplary efforts in leading teams. James holds several ITIL certifications and is currently pursuing a Diploma in Education in Therapeutic Counselling.
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