DT

Darrell Towler

Senior Customer Success Manager at TradeCentric

Darrell Towler has a diverse work experience in various roles and industries. Most recently, they worked at TradeCentric as a Senior Customer Success Manager since November 2021. In this role, they assisted clients in the EMEA and Asia-Pacific regions with integrating e-Procurement applications, streamlining procurement operations, and enhancing their e-shopping experience.

Prior to that, Darrell was employed at NetEDI as New Business Development from January 2020 to October 2021. Here, they focused on connecting buyers with suppliers globally and locally, facilitating data and event collaboration in the procure-to-pay process.

From December 2017 to December 2019, Darrell served as a Regional Account Manager within the Accountants Division at Sage. In this consultative position, they worked with approximately 700 accountants, helping them fulfill their accounting requirements and promoting new software versions and products.

Before that, they were associated with OpenText as a Senior Customer Manager (IX) in the EMEA region from October 2015 to June 2017. Darrell then transitioned to the role of Customer Manager (IX) till October 2015. OpenText offers enterprise information management solutions, and Darrell helped businesses harness the power of information through their products.

Darrell's work experience also includes positions at BT Local Business (2007-2012), Unified World Communications (2004-2007), Exertis (2003-2007), and TIME Computers (1999-2003). In these roles, they demonstrated skills in new business development, sales consulting, account management, and product control.

Overall, Darrell Towler has a track record of success in customer success management, new business development, and account management roles across various industries.

Darrell Towler attended Accrington & Rossendale College from 1989 to 1991. Darrell also attended Norden County High School from 1983 to 1989. Additionally, in May 2019, they obtained a certification from Sage.

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Timeline

  • Senior Customer Success Manager

    November, 2021 - present