Frederick C.

Frederick C. has extensive experience in the field of credit and collections. Frederick'smost recent role was as a Sr Credit & Collections Coordinator at AutoTrader.ca, where they were responsible for contacting customers to collect outstanding receivables, preparing monthly KPI Reports, collaborating with different departments, and identifying accounts for escalation or suspension of service.

Prior to this, Frederick held roles at Nissan Canada Financial Services Inc., Enterprise, Discount Car & Truck Rentals, Ministry of Community and Social Services, Ministry of Finance, iFinance Canada, Paradigm Quest, and Wells Fargo.

At Nissan Canada Financial Services Inc., they worked as a Loss Recovery Specialist and Collections Specialist. At Enterprise, they served as a Recovery Specialist. At Discount Car & Truck Rentals, they worked as a Claims Collection Specialist. At the Ministry of Community and Social Services, they worked as an Enforcement Services Officer. At the Ministry of Finance, Frederick held the position of Collection Officer, where they demonstrated extensive knowledge of collections techniques, provided guidance on collection policies and procedures, and prepared collection information reports. Frederick also worked as a Collection Officer & Legal Representative at iFinance Canada and as a Mortgage Collection Specialist at Paradigm Quest.

Frederick's career began at Wells Fargo, where they held various roles such as Supervisor, Mortgage Recovery Officer & Collection Specialist. In this role, they supervised both the Real Estate portfolio and the Consumer Loan portfolio, provided effective management to direct reports, handled complaints and resolved issues, ensured compliance with QA standards, managed personnel and administrative functions, oversaw delinquent accounts, and developed relationships with appraisers and agents for mortgage recovery options.

Frederick C. completed their high school education at C.W. Jeffreys Secondary School, obtaining a High School Diploma. After that, they pursued further education at Humber College from the year 2000 to 2002, where they earned a Financial Services Diploma with a specialization in Business Management.