Diego Munoz has over 10 years of experience in various technical and management roles. Diego started their career at Bank of America as a Mainframe Data Transmission Support SME Analyst, where they gained expertise in mainframe products, infrastructure transmission, and protocol support. Diego then joined Hewlett Packard as an IT Incident Manager and Service Management Consultant, where they led technical teams and implemented ITIL best practices for service management. Currently, Diego is working at TradeStation as a Senior Technical Delivery Manager, responsible for delivering large-scale product development projects and cloud migrations. Diego works with the latest technology solutions and ensures that projects are delivered on time and within budget while managing and mitigating project risks.
Diego Munoz holds a Bachelor's degree in Computer Science Engineering, which they obtained from Hispanoamericana University from 2010 to 2014. In addition to their degree, they have acquired several certifications in various fields. These certifications include Certified in Cybersecurity (CC) from (ISC)² in May 2023, Certified SAFe® 6 Agilist, Certified SAFe® 6 Product Owner/Product Manager, and Certified SAFe® 6 Scrum Master from Scaled Agile, Inc. in March 2023, Academy Accreditation - Databricks Lakehouse Fundamentals from Databricks in November 2022, KCNA: Kubernetes and Cloud Native Associate from The Linux Foundation in November 2022, Certified SAFe® 5 Product Owner/Product Manager and Certified SAFe® 5 Agilist from Scaled Agile, Inc. in October 2022 and September 2022 respectively, AWS Certified Cloud Practitioner from Amazon Web Services (AWS) in March 2021, Microsoft Certified: Azure Fundamentals from Microsoft in May 2020, SCRUM Master Certified and Scrum Fundamental from SCRUMstudy - Accreditation Body for Scrum and Agile in April 2019, Certified Associate Project Manager (CAPM) from Project Management Institute in December 2017, and ITIL Foundations V3 from CSME in January 2012.
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