Ryan Johnson

Ryan Johnson is an experienced IT professional currently serving as Technical Services Manager at Trafera since April 2024, where leadership of a team provides essential IT services and support. Previously, Johnson held the position of IT Supervisor for SAP Client Services at Interpublic Group from March 2020 to February 2024, successfully building a high-performing international team while resolving significant IT issues and leading various projects using Agile methodologies. Johnson's earlier roles include Senior IT Analyst/Team Lead at Optum, where management of a customer service team emphasized premium support, and IT Technical Support Analyst at UnitedHealth Group, providing extensive technical support to a large user base. Education includes a Bachelor's Degree in Business Administration and Management from The College of St. Scholastica and two Associate Degrees from Central Lakes College.