Carol Sim

Carol Sim is an experienced claims administrator currently employed at Traffic Management, Inc since June 2020, where responsibilities include managing in-house workers’ compensation claims, analyzing neglected claims, and preparing reports for upper management. Prior roles include collections specialist at NVISION Eye Centers, adept at resolving complex claims and improving processing efficiency, and assistant to the City Safety Manager for the City of Anaheim, focusing on statistical data preparation and strategic planning. Carol also has substantial experience from previous positions at LifeCare Assurance Company, State Farm, and the California State Board of Equalization, where a strong emphasis was placed on fraud detection, claims processing accuracy, and tax collection from complex cases. Educational credentials include a Master of Science in Accounting from California State University, Fullerton, and a Bachelor's degree in Policy and Power from Scripps College.