Amine Ketrouci is an experienced Information Technology professional with a strong background in technical support and customer service. Currently serving as an Information Technology Support Analyst at Trainline since December 2025, Amine has previously held positions including Deskside Support Technician at Stefanini EMEA, Customer Support Engineer at Workiva, and Information Technology Support Engineer at forpeople. Additional experience includes roles such as IT Support Specialist at The Francis Crick Institute and Desktop Support Analyst at Make It Cheaper. Amine started a career in technology as an IT Helpdesk Analyst at Omnicom Media Group and has worked in various support roles at EBSCO Information Services and Vodafone. Amine holds a Bachelor of Science degree in Information Technology from the University of East London, completed in 2013.
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