Emma Thompson

Emma Thompson is the Head of Carrier Value at Trainline, where they lead strategic initiatives to enhance service delivery. Previously, they held the position of Head of Bid Management at National Express UK & Ireland, overseeing tender opportunities valued over £300 million and managing a diverse team of Bid Managers and Commercial Modellers. With over nine years of experience in commercial management, Emma has a proven track record of driving revenue growth, including a notable achievement in tripling ancillary revenue and significantly improving customer experience through key partnerships. Emma holds an MBA from Aston University and graduated with First-class Honours in Business Management from the University of Leicester.