Stuart McLean

Stuart Mclean is a seasoned professional with extensive experience in service and operations management across various industries. Currently serving as Senior Service Desk Manager at Trainline since March 2024, Stuart previously held key roles such as NOC Manager at Magdalene, where responsibilities included overseeing a telecommunications network for a major energy supplier. Experience also includes leading a multi-disciplinary service center at Efficient Infrastructure Solutions and managing problem analysis teams at Vodafone, utilizing ITIL and Agile methodologies. Earlier career milestones involved customer service management at Virgin Media and project management at HSBC, alongside a foundational role as Quality Manager at Intermail Direct, Inc. Stuart holds a Bachelor of Science (BSc) degree in Quality Control Technology/Technician from Rosehall High School.