V Longo

V Longo is an experienced professional in customer service and mental health support, currently serving as the Customer Services Team Leader for the Italian Team at Trainline since December 2019. In this role, V Longo provides team guidance and manages customer escalations while ensuring quality assurance in customer contacts. Previous roles include Customer Service Representative at Trainline, Recovery Worker at Penumbra, and School Counsellor at The Spark (Scotland), showcasing a commitment to supporting individuals with diverse needs. V Longo holds an MSc in Art Psychotherapy from Queen Margaret University and a BA in Sculpture from Accademia di Belle Arti di Bologna, complemented by a solid educational foundation in Fine/Studio Arts.