Erin Mason is an experienced professional in customer success and implementation, currently serving as an Implementation Specialist at Trainual since May 2023. In this role, Erin focuses on delivering value to customers during the initial subscription phase while supporting the Sales and Support teams. Previously, Erin worked as an Enterprise Customer Success Manager at Seasoned, enhancing the hiring process for restaurants and managing customer lifecycles. Erin's experience also includes roles at Toast, where responsibilities ranged from Territory Account Executive to Onboarding Consultant II and Field Implementation Engineer, emphasizing expertise in Toast POS systems. Earlier career positions included leadership and customer service roles at Rudys Bar B Que, Love Culture Inc, and Tillys. Erin holds a High School Diploma from Mountain Pointe High School and attended Northern Arizona University from 2010 to 2012.
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