Ken Monroe is a seasoned professional in the HVAC and industrial technology sectors, currently serving as the Customer Quality Leader for Commercial HVAC Americas at Trane Technologies since October 2020. In this role, Ken coordinates responses to product delivery, quality, and reliability concerns while acting as the "Voice of the Customer" for strategic accounts. Prior to this position, Ken held various roles at Trane Technologies, including Vendor Recovery Manager for Thermo King Americas, responsible for vendor recovery and collaboration across multiple teams. Ken's background also includes experience as an Advanced Quality Engineering Lead at Ingersoll Rand, overseeing quality planning for new product development, and as a Supplier Development Engineer and Quality Manager at Ingersoll Rand Industrial Technologies, where responsibilities included warranty recovery and quality system management. Ken holds a Bachelor's degree in Mathematics from the University of Mississippi.
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