Kenneth Walpole is an experienced IT professional with a strong background in technical support and field services. Currently serving as a Field Service Technician at Trane Technologies since March 2020, Kenneth provides comprehensive support for users and computing equipment in a large distribution center, utilizing tools such as Active Directory, SCCM, and various hardware including Dell systems and printers. Prior roles include Desktop Support Technician positions at Ingersoll Rand Compressors and Unisys, where Kenneth also focused on user support and troubleshooting across different Windows environments. Earlier experience includes roles at Wipro, Siemens IT Solutions, and TSSI, emphasizing customer service and technical problem resolution for hardware and software issues.
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