Robyn LaVanchy

Robyn LaVanchy currently serves as the Director of Customer Service at Trane Technologies, a position held since September 2019, overseeing the Residential HVAC & Supply customer support organization. This role encompasses a wide range of responsibilities, including Homeowner Experience, Technical Product Support, and Warranty Administration, along with key support for various brands and customer channels. Prior to this role, Robyn held multiple positions at Trane Technologies from September 2001 to May 2003, including team leadership and management roles in customer service, product deployment, and operations planning. Robyn earned dual Bachelor of Science degrees in Human Environmental Sciences and Apparel and Textile Marketing Management from the University of Missouri-Columbia between 1993 and 1998.