Scott Urbanski is an accomplished Salesforce Administrator with over 4 years of experience in enterprise environments, currently serving at Trane Technologies since March 2020. Previously, Urbanski held the same title at Ingersoll Rand for nearly five years, playing a key role in supporting a user base of over 4000. Expertise includes administration and functional development on the Lightning Platform, strong knowledge across Sales, Service, and Marketing Clouds, and a proficiency in gathering business requirements. Earlier career roles include Senior CRM Business Analyst and Customer Experience Analyst, with a focus on Siebel CRM and data management processes. Urbanski's technical skills encompass HTML, SOQL, and Agile methodologies, complemented by a background in data cleansing and integration projects. Educational qualifications include studies at Eastern Michigan University and the University of Michigan.
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