Sherry Aragon is currently serving as a Service Product Manager-Telematics at Trane Technologies since December 2023. Prior experience includes roles as Engineer II Quality and Salesforce Admin at Ticketmaster from January 2016 to April 2021, CTI Engineer at Charles Schwab from March 2013 to 2015, and Software Developer II at MoneyGram International from January 1994 to March 2013. Sherry has a strong background in call center routing design, IVR troubleshooting, and business process analysis, alongside expertise in Genesys systems as both a routing engineer and vendor manager. Sherry is also recognized for playing a key role in company-wide SaaS conversions and serves as a Subject Matter Expert for Genesys Framework 7.2. Sherry obtained a degree from Metropolitan State University of Denver between 1999 and 2008.
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