Virginie Thomas has over a decade of experience in functional support and order management, with a strong background in managing global teams and resolving complex issues in Oracle applications. At Ingersoll Rand, Virginie managed a team of 20 analysts supporting Oracle R12 and 11i across multiple regions, ensuring timely resolution of user tickets and handling escalations. Virginie also served as a trainer for “Order To Cash” processes at Trane Technologies, followed by a role as Global Support Manager for Order Management & Projects. Earlier experience includes positions at Alcatel-Lucent as a Global Order Fulfillment Analyst and Process and Training Analyst. Virginie holds a Graduate Diploma in Business Studies in Electronic Commerce from the National College of Ireland and a Bachelor's Degree in Marketing from the University of the West of Scotland.
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