Iskra D. is currently the Head of Customer Success at Trans.eu Group, leading initiatives to enhance customer satisfaction and retention. In previous roles, Iskra served as Director of Customer Success for EMEA & APAC at project44, where they scaled the customer success segment and managed a team of five. They also have experience in key account management with Uber Freight and sennder, driving operational improvements and developing customer relationships. Iskra has held various positions in logistics and customer service, demonstrating a strong ability to solve complex supply chain issues in high-pressure environments.
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