TransAct Technologies Incorporated is a global leader in developing and selling software-driven technology and printing solutions for high-growth markets including food service, casino and gaming, and POS automation. The Company’s solutions are designed from the ground up based on customer requirements and are sold under the BOHA!™, AccuDate™, EPICENTRAL®, Epic® and Ithaca® brands. TransAct has sold over 3.6 million printers, terminals and other hardware devices around the world and is committed to providing world-class service, spare parts, and accessories to support its installed product base. 

Electronics

Manufacturing

Retail

TransAct

TransAct's headquarters in Hamden, CT, United States

John Dillon

Dana Loof

Steven A. DeMartino

Tracey S. Winslow

Lynn Kozlowski

Andrew Hoffman

Brent Richtsmeier

Steve DeMartino

The Leadership Team at TransAct is responsible for setting the overall strategic direction and vision of the company, making high-level executive decisions, and overseeing the various functional areas such as technology, marketing, sales, global operations, and human resources. This team ensures that the company’s objectives are met, fosters innovation, and drives growth across all markets, including food service, casino and gaming, and POS automation.

Leadership Team

The Engineering team at TransAct is responsible for developing and ensuring the quality of the company's software-driven technology and printing solutions. This team designs, tests, and maintains firmware, software, and hardware to meet customer needs and support high-growth markets like food service, casino and gaming, and POS automation. They work collaboratively to innovate, automate, and provide technical support, ensuring the reliability and performance of products sold under brands such as BOHA!™, AccuDate™, EPICENTRAL®, Epic®, and Ithaca®.

Engineering

The Sales Team at TransAct Technologies Incorporated is responsible for driving revenue by promoting and selling the company's software-driven technology and printing solutions across its diverse high-growth markets, including food service, casino and gaming, and POS automation. The team works closely with customers to understand their specific needs and provide tailored solutions under the company's various brands. Additionally, they manage channel partnerships, support sales operations, and provide technical sales expertise to ensure customer satisfaction and the successful deployment of TransAct’s products worldwide.

Sales Team

The Customer Experience and Support team at TransAct ensures that customers derive maximum value from the company's technology and printing solutions. This team is responsible for onboarding, training, ongoing support, and maintaining strong relationships with customers across various high-growth markets. They address technical issues, provide spare parts and accessories, and continuously enhance the overall customer experience to ensure satisfaction and loyalty.

Customer Experience and Support

The Finance team at TransAct oversees the company's financial planning, analysis, reporting, and regulatory compliance. They manage budgets, forecast financial performance, conduct audits, and ensure accurate financial records. This team also works closely with other departments to provide financial insights for strategic decision-making and supports international operations through effective financial control.

Finance

The Marketing and Product Management team at TransAct Technologies Incorporated is responsible for driving brand awareness, market growth, and product development. The Events Marketing Manager coordinates and manages promotional events to increase product visibility. The Director Of Marketing / Salesforce Administrator oversees marketing strategies and maintains the Salesforce CRM for optimized customer relationship management. The Senior Product Planning Manager strategizes product line development based on market research and user feedback. The Senior Product Manager leads the lifecycle management of products, ensuring they meet customer needs and align with company goals.

TransAct

Org chart

Teams

Leadership Team

Engineering

Sales Team

Customer Experience and Support

Finance

Marketing and Product Management

Offices

TransAct

Org chart

Teams

Leadership Team

Engineering

Sales Team

Customer Experience and Support

Finance

Marketing and Product Management

Offices

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