Joshua Ebert is a seasoned technical support professional with extensive experience in various roles within the IT sector. Currently serving as Sr Manager Technical Support at Transact Campus since December 2019, Joshua oversees support for over 100 colleges and institutions, focusing on troubleshooting software and hardware issues. Previous roles include Technical Support Engineer at itSynergy, where Joshua managed Level 2 support for diverse clients, and IT Support Technician at RPOWER POS, providing technical assistance for POS systems. Joshua's background also includes training and implementation roles at Bypass POS and Oracle, respectively, alongside earlier positions in operations and food service, and service as a Combat Engineer in the United States Army National Guard. Joshua holds an Associate of Arts degree in Criminal Justice from Yavapai College.
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