Susie Eiermann

Susie Eiermann is a seasoned business development leader with extensive experience in client success management and inside sales, currently serving as VP of Client Success Management at Transact Campus since February 2009. Responsibilities include managing a team of 14 and overseeing account retention and renewals across designated territories. Prior to this role, Susie spent a decade at Blackboard, where responsibilities as Manager of Client Managers focused on account retention and cross-functional collaboration, and as an Operations Analyst contributed to monitoring operational efficiency. Earlier experience as Team Lead Patient Service Specialist at CIGNA Healthcare involved supervising various patient service functions and streamlining processes in a medical setting.