Robin Schmidt-Hooper

Robin Schmidt-Hooper is an experienced professional in client success and delivery, currently serving as the Sr. Manager at Transaction Network Services since 2009. In this role, Robin oversees a team responsible for ensuring customer satisfaction throughout the service delivery process and actively collaborates with Sales and Client Management to maintain and grow account revenues. With a strong focus on executive relationship management and strategic alignment, Robin drives the execution of business unit goals while mentoring Implementation and Client Managers. Prior experience includes a managerial role in Client Management at VeriSign, where Robin developed revenue maintenance strategies and led account support efforts. Education includes studies at Central Exchange, Baker University, and The University of Kansas.